Consumer Focus Response To OFT Debit Card Surcharges Announcement

Monday, 09 July 2012

Welcoming the action announced today by the Office of Fair Trading (OFT) on airline debit card surcharges, Sarah Brooks, Director of Financial Services at Consumer Focus said:

"We welcome the OFT's response to Which?'s supercomplaint on surcharging. It is good news that there will be better transparency over card charges and consumers won't have to endure hidden extras which bump up the advertised price.

"Nothing is more frustrating for consumers than seeing a good online deal disappear on the final screen before booking.

''This news is long overdue and it should get even better for consumers by end of the year when it is expected that the Government will ban excessive fees levied when people pay by credit or debit card.''